Reflection Essay Example

Reflection Essay The purpose of this assignment is to discuss the contribution of reflective practice for clinical nursing. Reflection has been defined as a way for individuals to â€Å"capture their experience, think about it, mull it over and evaluate† (Boud et al 1985: 19) Argyris and Schon (1974) suggest that practitioners often practice at less than effective levels because they follow routine. Johns (1995) implies that action can be taken through reflection to increase effectiveness in practice as reflection provides opportunities for self development as professionals and individuals (Hinchliff et al. 1993). Bishop and Scott (2001) believe Clinical nursing is fundamental to nursing practice, that it provides expertise that are used to bring high quality care to patient’s that is not likely to be provided by a lay person. During this assignment I will discuss Christopher Johns model of structured reflection and Donald Schon’s model of reflection on and in action and his coac hing theory and other methods that contribute to the reflecting process. I will identify how the models then relate to clinical practice and how nursing has changed. Carper (1978) Identified that as individuals have different ways of thinking and knowledge differentiates it is some times helpful to refer to a framework to assist reflection. Johns et al    (2002)    built on Carper’s theory and constructed a model for structured reflection. His model has a series of cue’s that are set out in a logical order which prompt progression of thought and reflecting to be explored. (Johns 2000) This model is used for analysis of critical incidents as well as more general experiences. Over a period of time Johns has continually tested the adequacy of his model and has developed it. Similar to Johns model is The reflective Cycle (Gibbs 1988). This model guides the practitioner through the cycle which encourages the practitioner to describe a situation, analyse their feelings, evaluate experiences, and consider other options and what they would do if the situation arose again. (Palmer et al 1994) Both Johns and Gibbs models are forms of guided reflection. We will write a custom essay sample on Reflection specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Reflection specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Reflection specifically for you FOR ONLY $16.38 $13.9/page Hire Writer This form of reflection helps the reflector to go into more detail and pushes the practitioner to critically evaluate their practice. Bulman and Schutz (2004) acknowledge that critical analysis is a key skill in reflective practice as it allows practitioners to identify strengths as well as weaknesses. This type of reflection is beneficial for clinical nurses as it gives them structure ti their thinking and can guide them through a thoughtful process to achieve higher levels of reflection. Schon built a theory of reflection on and in action. Reflection in action is a process to help you influence what you are working on, while you are working on it. He also strongly believes that when in practice practitioners can learn from the experts around them through the artistry of coaching. Reflection on action is a retrospective process to help you reflect on things you have already done usually involving a critical incident, examining it to find new understanding of the incident and what can be done differently to improve practice. Although Schon considered reflection on action a useful tool for practitioners he concentrated on the theory of Reflection in action. Where education can combine teaching of applied science with coaching to equip professionals with the skills and knowledge within the realities of practice. (Schon 1987). Eraut (1994) criticizes Schons work, as Schon bases a large emphasis on Coaching from professionals. Eraut points out that not all professional practitioners make good coaches as while In action they are transferring expertise with no supporting evidence. Eraut goes on to suggest that that Schons reflection on action is less problematic and that one can extend their knowledge base more effectively by reflecting after an action has occurred. Johns model is more theory based and requires more questions to be self answered and evaluated, where as Schons model has a larger emphasis on learning from the environment and the experts around them through coaching. Nursing has changed over the years from a period where nurses were subordinate to physicians and they weren’t able to have an input of there own concerns. By law and custom nurses are subordinate to physicians. At the same time, it captures the nurse’s critical role in executing the physicians work. † (Melosh, B. 1982, p. 7) As time moved on The United Kingdom Central Council (UKCC) published the document The Scope of Professional practice. Scope allows nurses to undertake new roles and enables them to take on responsibilities beyond the traditional boundaries tha t no longer than 20 years ago, still existed. Clinical nurses now have a more pro active role that enables them to work autonomously giving them higher responsibility. UKCC 2000) (1992). Jowett et al (1999) found that the impact of scope on practitioners was considerable as they were now exploring the principals of scope and what effects this might have on their practice. Boud and Walker (1991) believe that people need to be able to learn from their experience in order to accept positions of responsibility. Seeing that nurses are taking on a more hands on approach, reflecting in clinical practice enables practitioners to increase self-awareness, initiative, proactivity and personal responsibility for learning and development. As Palmer et al (1994) points out, some times nurses have to make decisions in a patients best interest and may have to deviate from a protocol in some way. This is where Schons reflection in and on action would prove useful. This would show that practitioners are using evidence based clinical nursing to gain a higher standard of awareness of how to tend to the needs of the individual patient, empowering them to link their theory to practice through reflection. Bulman and Schutz (2004) believe to achieve a satisfactory out come from reflection, the skill of synthesis is highly significant. Synthesis enables clinical nurses, after reflection, to integrate new knowledge, feelings and attitudes with previous knowledge and to devise an action or outcome from their reflection. This may be an action plan, something that needs to change or stay the same. Synthesis involves making decisions based on new ideas but linking them to past beliefs and values. While reflection is perceived to play an important role in the development of effective clinical nursing, there is lack of evidence to prove that engaging in reflective practice actually changes or in any way benefits clinical nursing practice. Andrews et al. 1998) Improvement in clinical practice is clearly the aim of reflection, this is why authors such as Jordan (1988) and Boud et al (1985) have highlighted the need for evaluation strategies. Throughout this assignment it has been exposed that there are models available to guide practitioners through reflective practice. There has been an emphasis based on the need for criti cal analysis and the need for synthesis after reflection. Both of these are critical to reflective clinical practice to achieve satisfactory outcome. It has been brought to attention that Clinical practice has progressed over the years from a medically led, task orientated job, to an autonomous, reflective, proactive profession. The contribution of reflective practice has played a major part in this progression, as nurses are learning and building a wider knowledge base. Clinical nurses are there fore able to identify areas of strength and weakness within their practice through reflection and interventions can be made to ensure the highest levels of clinical nursing are being obtained. References Argyris, C. and Schon, D. (1974) Theory in Practice. Jossey Bass, San Francisco. Bishop, V and Scott, I (2001) Challenges in clinical practice: Professional developments in nursing. Palgrave. Basingstoke. Boud, D. , Keogh, R and Walker, D. (1985) Promoting reflection in learning: A model in reflection. Pg 19. Kogan Page. London. Boud, D. amp; Walker, D. (1991) Experience and Learning: Reflection at Work, Geelong, Victoria, Deakin University Book Production Unit. Bulman, C. and Schutz, S. (2004). Reflective practice in nursing. 3rd Edition. Blackwell Publishing. Oxford. Eraut, M. (1994) Developing professional knowledge and competence. Falmer Press. London. Hinchliff, S. M. , Norman, S. E. , Schober, J. E. (1993) Nursing practice and health care. 2nd Ed. Edward Arnold. London. Johns, C. (1995) Framing learning through reflection within Carper’s ways of knowing in nursing. Journal of Advanced Nursing, 22: 226-34 Johns, C. (2000) Becoming a reflective practitioner. A reflective a nd holistic approach to clinical nursing, practice development and clinical supervision. Blackwell Science. Oxford. Johns, C. (2002) Guided Reflection: Advancing Practice. Blackwell Publishing. Oxford. Jowett, s. , Peters, M. and Wilson-Barnett, J. (1999) The impact of scope – practitioners views on its relevance and potential for service development. Nursing Times Research. 4 (6): 422-31 Melosh, B. (1983). The Physicians Hand Work culture and conflict in American nursing. Philadelphia, Temple University Press, Palmer, A. Burns, S and Bulman, C (1994) Reflective practice in nursing: the growth of the professional practitioner. Blackwell scientific publications. Oxford. Schon, D. A. (1987) Educating the reflective practitioner. Jossey Bass, San Francisco. UKCC. (1992) The United Kingdom Central Council for Nursing. The Scope of Professional practice UKCC. London NHS. Teaching Primary Care Trust. NMC http://www. brentpct. nhs. uk/doxpixandgragix/NP03SCOPEOFPROFESSIONALNUR. pdf. Accessed 04/12/2007 UKCC. (2000) Nursing And Midwifery Council: Perceptions of the scope of Professional practice. http://www. nmc-uk. org/(xsnqskjdq2e5yg55qwq12555)/aFrameDisplay. aspx? DocumentID=659. Accessed 04/12/2007

Merkel or Woman in Politics Essay Sample

Merkel or Woman in Politics Essay Sample Woman in Politics Essay Sample Woman in Politics Essay Sample The greatest German Chancellor was born on 17 of July, 1954 in Hamburg, Germany. She was the oldest child of Kasners family children. The girl was given a name Angela Dorothea. Later on, she was joined with her brother, Marcus, and sister, Irene. Angela Merkels Life and Career Angela was raised in the provincial town of Templin that is located near to Germany’s capital, the city of Berlin. Her father was a Lutheran pastor and shared the communist ideology that dominated at that time in German Democratic Republic. Naturally, as a Lutheran pastor he enjoyed the freedoms and rights that were denied to the representatives of other confessions, even the Christianity-oriented ones. Living in GDR meant that one should have necessarily belonged to the socialist-led movements. The future European leader joined one of them, namely Free German Youth movement. For the first time her leadership skills and ambitions were realized through this organization, as she became a representative of the district board. She also actively participated in the Agitprop, the campaign aimed at promotion of youth movements. Despite little success in leadership abilities, Angela did not chose politics as her major. Instead, after finishing her studies in Templin, she entered the University of Leipzig and started to master her knowledge in physics. In 1978 she graduated and earned her doctorate. The next step in her career led to the employment at the Central Institute for Physical Chemistry in Berlin where she spent 2 years researching various physic-related concepts. Angela was married twice. Her first attempt was made to Ulrich Merkel, the physician, in 1977. However, it ended up with divorce five years after. In 1998 Merkel remarried to Joachim Sauer who is a professor in chemistry. The central mystery of Merkels life is her decision to enter the world of politics. She rarely refers to those vulnerable times when the Wall felt and the new opportunities opened. Perhaps, a few reasons, both external and internal forced this woman to make a decision that led to such a turning point in her life. Reflecting on the facts provided in her biography list, Packer (2014) considers that once Merkel had founded herself a single woman in her thirties employed at the East German institution with no future, she realized that for woman with her ambitions the world of politics is a new challenge. She must have realized that the politics would be the key realm in the recently united German Republic. With the reunification of Germany a lot of doors, indeed, had opened. A lot of governmental positions were offered to the representatives coming from East Germany. Merkel joined the newly formed Democratic Party. During the first democratic elections, held in East Germany, voters chose Merkel for a position of deputy spokesman for the new government. Shortly after the reunification the party, which Merkel belonged to merged with the Christian Democratic Union Party. During the first post-unification democratic elections held in the entire Germany Merkel was elected to Bundestag. A few months later Merkel was appointed as the Minister for Woman and Youth. From 1998 she occupied the position of the Minister of Environment and Reactor Safety. In 1998 Merkel became a Secretary General at CDU party. Finally, after a series of financial scandals within the party she was elected as a chair of CDU party and came to the position in 2000. Merkel has brought a range of meaningful changes to the party. First of all, she was an Ossi, e.g. coming from the East Germany. Secondly, she was a woman, a scientist with strong Lutheran views on religion. The party she was going to lead mainly consisted of conservative men with deep roots in Catholicism supported primarily by the constituencies in the southern Germany. Such a contrast helped Merkel to won the hearts of the German voters as she was considered as the main candidate for the CDU and Bavarian Christian Social Union during the general elections held in 2002. However, these elections seemed to be less favorable for Merkel than it was expected to be. She lost mainly due to the lack of support of her own party. Another party leader Eldmund Stoier undermined her positions having won the candidacy for CDU ticker, though he did not manage to won the Chancellorship. Despite the misfortunes, Merkel shortly after became a leader in the lower chamber of Bundestag. She headed the conservative opposition to the ruling government and promoted a few economic changes that were crucial for the future of German economic well-being. Among others, she advocated the deregulation policies, which could let the market laws regulate the economy. Despite strong public opposition she supported the U.S. government in invading Iraq and insisted on the necessity of building strong diplomatic and economic relationships with the American government. However, even though Merkel often shared the views that somehow contradicted to the ones of her co-citizens, the support of her never grew weaker. It eventually resulted in electing her as a Germanys first female Chancellor. She also managed to head the Grand Coalition of the Social Democratic Party of Germany, CDU and CSU while emphasizing on the strategic importance of building strong ties with the USA, redesigning of the healthcare system in the Germany as well as on revising its taxation policies. Currently, there are no threats detected in Merkels political future. Recently, she has been re-elected as a leader of the CDU party. Nearly 97% of the voters chose her to head the party. In accordance with the political experts, there are few or none who is sufficient enough to fill Merkels shoes. The debates are now held around the question of will Merkel run again in 2017. In case she does, she will break the political record of Kohl who has led German government for 16 years. At the same time, some experts suppose that such a Merkel-addiction of CDU might have negative consequences in the future when Merkel will decide to withdraw. Merkels powerful position, though, is strongly supported by the image of the country she is in charge of. It seems that once a politician manages to keep things in order, in his or her own state, then he or she might be potentially ale to ensure peace and well-being over the entire European continent. The sky, however, has not always been as cloudless as it is now for Merkel. The challenges that Merkel had to face while climbing political mountains were of diverse character: First of all, she came from the depressing region of East Germany, which, as seemed, had no future on the contrary to the developing West Germany. In comparison with the Western politicians she was usually underscored because of her origin. Secondly, she was a woman. Even in the progressive Germany and Western Europe women had not been perceived seriously. Thirdly, despite her leadership initiatives in the youth movements Merkel had little experience in the world of politics. She was a scientist, a true one. And the latter trait, perhaps, determined her future significantly. The experts as well as observers of Merkel’s career stress that she possesses strong analytical abilities. She often views the same problem from different paradigms and perspectives. Additionally, she is extremely curious about the things surrounding her. Perhaps, such features have transformed and contributed to the success she experiences now. Reflecting on challenges that Merkel faces one should mention her role of the European leader. It is not a secret that for years she advocates the idea of creation of political union within the territory of Europe with strong economic ties in order to ensure peace, stability, development and prosperity of the nations living here. However, currently the European integrity is at the stage of stagnation due to the financial crises and overall economic problems existing within the Euro zone. Merkel, as an unofficial political leader of the united Europe is currently considering the ways out from the situation that currently prevails in Europe. Additionally, she has to ensure the united position of the EU in the Ukrainian question, which remains to be rather challenging, uncertain and hard to resolve. The unity in this regard is often undermined by the efforts of national governments, for example, the Hungarian one which acts in the contradiction with the European position as to the conflict between the Russian Federation and Ukraine. Merkel is often viewed as woman with strong emotion. Indeed, she passes political decisions waiving all the emotions she has and solely with the reason switched on. Packer (2014) emphasizes that she treats politics as scientist. When she has an opinion it seems to be found and non-revisable. Every issue is approached methodically, with drawing comparisons, risk weighting, reactions anticipation etc. Even when the decision is passed Merkel sits for a while before taking action.

Analytical Paper about the article Why there is no 'southern problem' Essay

Analytical Paper about the article Why there is no 'southern problem'. On environmental leaders and laggards in the European Un - Essay Example On Environmental Leaders and Laggards in the European Union†). Thesis Statement This discussion intends to identify the argument which is made by the author relating to the article that is principally based upon the non-compliance with the EU based environmental laws. Moreover, the evidences which are used by the author in supporting the argument will be discussed. Various significant aspects which comprise the judgment about the evidence, whether, it is strong or weak and the grounds of agreeing or not agreeing with the argument will also be portrayed in the discussion. A Brief Analysis of the Argument In relation to the article, it has been viewed that the author made several arguments focusing upon the reality that non-adherence with the environmental laws belonging to EU is considered to be a ‘southern problem’. ... Moreover, the author also argued that the problem took place due to shortage in the administrative capacities for effectually implementing EU based environmental policies. It has been viewed in the article that the southern member provinces of EU did not possess adequate technical know-how, potential working staffs and well-structured infrastructures for applying as well as enforcing EU environmental based legislative policies. The author suggested that the southern member provinces belonging to EU should implement environmental policies competently for the purpose of developing their financial progression, increasing economic interests and most significantly generating employment. The effective execution of the EU environmental schemes or policies would ultimately promote the economic advancement of the different southern member provinces belonging to EU as well as enhance their environmental quality level by a greater extent. The author identified a significant reason which eventua lly restricted the southern member provinces of EU to implement EU environmental based policies effectively. The significant reason was that the southern member provinces belonging to EU possessed the political systems which were conventionally dominated by clientelism, disrespect and patronage for the public authority. On the basis of the article, the author argued that there lays significant disparities in meeting with the EU environmental laws throughout the different European member provinces which cannot be escorted by a simple north-south separation. The other argument which is made by the author in the article is that the relative study of the execution of the different environmental policies belonging to EU

Ethics in Modern American Corporate Environment Essay

Ethics in Modern American Corporate Environment - Essay Example Does the daily influx of media reportage of widespread criminal representation, tax evasion and a whole lot of fraudulent actions by the supposed men and women of our corporate environment cast a spell of doom on our corporate system Have our corporate environment being besieged by a bunch of infidel corporate leaders According to recent psychological findings, the human nature by its inherent weakness if left untrained can easily succumb to the pressures of misconduct. In order words, it should be understood that no corporate executive has ever been nor will ever be a model of celestial perfection. Much of the forces that influence group and individual behaviors are largely a result of the prevailing environment; the daily situations we encounter has the propensity to alter even the most well intended motives of an individual thus making us susceptible to unethical conducts. In our day and age, the corporate environment is undergoing a massive revolution with an attendant level of sophistication highly unprecedented in the annals of humanity. This increasing dynamism makes it difficult to conceptualism the traditional definition of ethics much less placing stringent judgments on its implementation. Does this exonerate the violators of corporate ethics Certainly not! It is in the light of this that this essay, seeks to present a holistic analysis of all the contending issues in this debate. It is expected that by doing this, the platform would be created to usher a succinct definition that is perfectly in tune with contemporary realities. Building on this definition, there can therefore be formidable streamlining of the loose ends that have created the pervasiveness that have characterized our corporate landscape. What constitutes an Ethical Conduct The advent of globalization and its attendant widespread sweeping reforms across all sectors of the human spectrum will provide the basis for the discourse in this section. In view of the complexities in our world today it has become somewhat difficult to reconcile the abstract features of traditional understanding of ethics to the changing realities of our time. In any case this limitation should not impede any effort to address the subject exhaustively. Rather than discarding what is already known about ethics because it appears obsolete there will be an attempt to restructure and extend the boundaries where it is necessary whilst in the same vein it will be prudent to pull down the needless elements also. It should also be noted that all attempts to legislate ethical conduct has being treated with hostility. The problem with any attempt to legislate ethics is that ethics in its imperative form is very abstract. To overcome this difficulty, it is prudent to look at within the context of describing ethics within the context of practicing decency in human conduct. For good reasons, it is understood that opting for decency makes it comparatively easier to address this subject. As an illustration, the desire to exhibit decency at all levels will guide the conduct of the individual in the work setting even if there is evidence that the person is undergoing a stressful mood swing or not. Moreover, decency in its absolute sense is dead unl ess it is backed by concrete or pragmatic steps irrespective of the emotional or

Kobe Bryant vs Michael Jordan Essay Example for Free

Kobe Bryant vs Michael Jordan Essay At the age of 33, Jordan had played only 10 seasons while Bryant has played 16. Two of those seasons for Jordan saw him playing in less then 20 games. While Jordan left North Carolina after his junior season, Bryant entered the league right out of high school. Therefore Bryant basically has a three-year head start on his NBA career. Jordan only played 15 seasons compared to Bryants 16 yet he scored nearly 3,000 more points, 800 steals, 300 blocks, 200 assists and 500 rebounds. Bryant has played in 89 more games than Jordan. One more stat to throw at you: Jordan shot 49. percent from the field for his career while Bryant has shot only 45. 3 percent. Maybe you dont like stats. Maybe you feel trophies on the mantle judge greatness. Jordan led the league in scoring 10 times. He led the league in steals three times and also was named the Defensive Player of the Year once. Also lets not forget his five regular season MVPs and his six NBA Championships to go along with his six Finals MVPs. Bryant has led the league in scoring twice, and while he has been named to an All-Defensive team 12 times, he has never won the Defensive Player of the Year. While he has won five NBA Championships, he has only been named the Finals MVP twice. Bryant won the regular season MVP once. So Jordan has the edge in the stats as well as the trophy count. He also did the unthinkable and came out of retirement twice. His first retirement nearly lasted two seasons while the second last three years. Now while I pointed out errors in the video, the biggest error it made was show not how great Kobe Bryant is but how great Michael Jordan was. They say imitation is the greatest form of flattery and the video clearly shows that Bryant has tried his best to be like Mike. I know this article wont end this debate. While is easy to prove Jordans greatness now, in a few years Bryant will or should hold the edge in every statistical category. Also with the additions of Steve Nash and Dwight Howard, he could surpass Jordan in the title count. Whatever happens over the next few years, one thing wont change. In my opinion Michael Jordan is not only the greatest shooting guard but is by far the greatest player I have ever seen, but that is just my humble opinion.

Malcolm X Essay -- segregation, racism

"When a person places the proper value on freedom, there is nothing under the sun that he will not do to acquire that freedom. â€Å" – Malcolm X The Dictionary When those of us are asked to think of the legacy of a man, who confronted the issues at hand and pointed the fingers at the root and the existence of the problem, we think of Malcolm X. You begin to think of the powerful speeches and the passionate remarks made about the pressing issues that were at hand and you begin to think of the life he led and those he touched through his words. Some, would generalize that Malcolm x, had attended high school and even attended college. Well unfortunately they would be sadly mistaken. They have quite a clouded view on that man, who called himself Malcolm X. Shockingly; all of Malcolm’s education was through his time spent during his sentence in prison, for the crimes he committed on the street. It all began for Malcolm, during his time in prison when he was confronted countlessly by a man named Bimbi. Bimbi’s also an inmate at the time, had a broad knowledge of the world and its surroundings, and thus gave Malcolm a reason to change his way of life. Malcolm became frustrated when he was in able to express his...

Action Centred Leadership

John Adair – Action-centred Leadership John Adair (b. 1934) is one of Britain's foremost authorities on leadership in organisations. Before Adair and arguably still today people associated leadership with the so called ‘Great Man Theory'. One charismatic individual who used his or her personal power and rhetoric to mobilise a group. Adair approached leadership from a more practical and simple angle; by describing what leaders have to do and the actions they need to take. His model was figuratively based on three overlapping circles representing:- 1.Achieve the task. 2. Build and maintain the team. 3. Develop the individual. This creates a clear distinction between leadership and management. Creating charismatic ‘Great Man' leaders is difficult and cannot be relied on. You cannot guarantee that such a person can be developed and, once developed, that they will be reliable. Adair's theory is more practical and shows that leadership can be taught and that it is a tran sferable skill. The three circles in Adair's model overlap because:- 1. The task needs a team because one person alone cannot accomplish it. 2.If the team needs are not met the task will suffer and the individuals will not be satisfied. 3. If the individual needs are not met the team will suffer and performance of the task will be impaired. Leadership Functions Adair lists eight Leadership Functions required to achieve success. These need to be constantly developed and honed to ensure success. 1. Defining the task: Using SMART goals (Specific, Measurable, Achievable, Realistic and Time-Constrained) to set a clear objective. 2. Planning: An open minded, positive and creative search for alternatives. Contingencies should be planned for and plans should be tested. . Briefing: Team briefings by the leader are a basic function and essential in order to create the right atmosphere, foster teamwork and motivate each individual. 4. Controlling: Leaders need self-control, good control system s in place and effective delegation and monitoring skills in order to get maximum results from minimum resources. 5. Evaluating: Assess consequences, evaluate performance, appraise and train individuals. 6. Motivating: Adair identifies eight basic rules for motivating people* in his book Effective Motivation (Guildford: Talbot Adair Press, 1987).Adair also created the 50:50 rule which states that 50% of motivation comes from within a person and 50% from his or her environment and particularly the leadership they encounter. 7. Organising: Good leaders need to be able to organise themselves, their team and their organisation. 8. Setting an example: The best leaders naturally set a good example. If effort needs to be made it will slip and a bad example is noticed more than a good example. Motivating Your Team The eight rules for motivating people:- 1. Be motivated yourself. 2. Select motivated people. . Treat each person as an individual. 4. Set realistic but challenging targets. 5. Un derstand that progress itself motivates. 6. Create a motivating environment. 7. Provide relevant rewards. 8. Recognise success. John Adair's work is in line with motivational theorists such as Maslow, McGregor and Herzberg. He emphasises the need for development of the team and team building. This can be achieved through team building events and using theories such as that of Belbin. Where Adair identifies the need, Belbin provides one of the tools.